Home Care Scheduler New Berlin

Always Best Care Senior Services - New Berlin, WI

Home Care Scheduler

Full Time • New Berlin
Full-Time Healthcare Scheduler

Home Healthcare

**FT Hours: Monday through Friday 9am-5pm, every other weekend on-call rotation**

Responsibilities
A. Schedules all home care cases, current and prospective
B. Proactively resolves staffing issues as a result of changes to client or Caregiver’s schedules
C. Records and maintains detailed data in scheduling logs and staffing calendars
D. Maintains record of absences (approved and unapproved) of all agency field personnel
E. Notifies management of all staffing problems, resolved and unresolved, in a timely manner
F. Responsible for the currency and accuracy of the scheduling calendars
G. May be responsible for interviewing and hiring new Caregivers and maintaining their files
H. May be on-call outside of regular schedule which may include some evenings, weekend and holidays as assigned
I. Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift
J. Verifies time cards with schedules for payroll and billing
K. Processes clock ins and clock outs, and records data for payroll processing
L. Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected

Knowledge and Skills Requirements
A. Strong organizational, time management and problem-solving skills
B. Excellent interpersonal and telephone skills
C. Ability to communicate clearly and respectively, both verbally and in writing
D. Proficient in Microsoft Office Suite
E. Prefer minimum 1-year staffing/scheduling experience in home care, hospitality, hospital, or similar industries with 24/7 operation
F. Prefer non-medical in-home care and/or home health experience
G. Working knowledge of Clear Care or similar home care scheduling software

Qualifications
1. Works well independently, as well as in a team-oriented environment
2. Must be at least 18 years old
3. Own Reliable Vehicle
4. Auto Insurance

Work Hours: 1st shift, 9AM-5PM during the week AND on call every other weekend

Job Type: Full-time

Benefits:
  • Dental insurance
  • Free parking
  • Health insurance
  • Paid orientation
  • Paid time off
  • Vision insurance
Compensation: $18.00 - $21.00 per hour




Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America. 

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Benefits of working as a Caregiver

Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)